Analyze the Requirement:Our Pre sales team clearly takes the inputs of the current IT infrastructure and the requirements. Also, gets an insight of the pre-requisites.
Design:Based on the inputs taken, Our Engineering team develops a perfect solution for the current requirement working back to back with the customer.
Installation:Designed Product implementation is done at the respective customer sites.
Testing:A thorough testing is done for the correctness and completeness of the product. It also checks the functionality and performance until the customer satisfaction is met.
Maintenance:Our actual Journey with the customer starts from this phase to maintain and service the product whenever necessary with zero downtime.
After Sales Support
After Sales Support has been the most applauded service of ISIPL since ages.
We are dedicated to providing high quality support to ensure customer satisfaction and the maximum benefit from our products and services.
ISIPL’s Technical Support team is available to clients and partners via the online help-desk, the telephone, over the Internet or on-site.
While the installation of the product itself, every customer receives extensive information on how to contact ISIPL Support, including all the phone numbers and e-mail addresses of the closest support center.
In addition to our own support personnel, we have a worldwide network of partners who can support our services in their area.